Telecare

Using Telecare on Public TransportWhat is telecare?

Imagine technology that can provide peace of mind and independence 24 hours a day, 365 days a year.  Telecare does just that - by using modern technology which links in with GPS and a centre staffed by trained specialists, you can be given support to manage your medication, use public transport, access the community or even be warned if there's a fire or flood in the house.  Sensors can also be used to detect epilepsy and alert an appropriate person.

You can have telecare installed in your home which links to a monitoring centre, carer or even a member of your family when a sensor is activated.  Calls to the centre are dealt with by trained specialist operators who find out what the problem is and send the necessary help. This could involve contacting the emergency services, the mobile response service or even a relative.  Halliday James Pocket Ace

The benefits for people can include:

• Increased independence
• Increased choice and options
• Increased dignity and privacy
• Reduced risks from household hazards

Benefits for carers

• Provides flexibility and makes spending time away from the home much easier
• Provides support and can enable carers to have a good night’s sleep
• Reduces stress and helps carers manage difficult situations in an effective way
• Increases peace of mind

Response UnitResponse Service

YOU also provide a telecare response service which will visit and check out the situation if an alert is raised.  This reduces pressure on friends  and family who may be unable to respond quickly. 

The response service will use YOU staff trained in supporting people with learning disabilities and other care and support needs.  Response to an alert will take place within 20 minutes. 

This response service is currently available in Fareham and Gosport and will soon be available across Hampshire.

For further information, please contact our Personalisation and Telecare Manager, Lorraine Pink, on 023 9265 5626.

If you would like a referral form, please click here (please note: you will need to download and complete this form as it cannot be completed online)

If you would like to download the telecare options information sheet, please click here.

If you would like to download a soft copy of our telecare brochure, please click here.

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